Thomas Pequet wrote:
I have an user who has problem to sync Ubuntu and
The first sync works and after the seconds sync ask
him a slow sync ...
(I think it is because there is error: Warning: Failed
code=20048, statistics are incomplete!!)
See the log joined to help me to find a solution.
Not sure why this didn't make it to the list. I only got a bounce
The log shows an unexpected slow sync, caused by an anchor mismatch:
Saved Last Remote Server Anchor='20120228T115051Z', received <last>
Remote Server Anchor='1330608696000' (must match for normal sync)
It's a bit curious that in one case the anchor is a time stamp, in the
other a number. Both are strings sent by the Memotoo server. Did you
perhaps change the anchor formatting from "seconds since epoch as time
stamp" to "seconds since epoch as integer"? I haven't checked whether
20120228T115051Z matches 1330608696000 when interpreted like that.
Instead of blindly doing the slow sync, the user is asked first.
When using the command line, the user should see some instructions for
resolving this, namely doing some kind of refresh sync, or allowing the
In the GTK UI he or she should be pointed toward the recovery dialog,
which has similar options.
Best Regards, Patrick Ohly
The content of this message is my personal opinion only and although
I am an employee of Intel, the statements I make here in no way
represent Intel's position on the issue, nor am I authorized to speak
on behalf of Intel on this matter.