[01.org Celadon] Unresponsive USB port on NUC7i7BNH - Celadon

Zhang, Yanmin yanmin.zhang at intel.com
Tue Jul 2 01:22:10 PDT 2019


Perhaps the port is forced to USB Device Mode. Can you use ‘adb shell’ to connect to Android form that port?
Check BIOS menu to disable USB XDCI, then check if that port can be used as Host Mode.

From: Celadon [mailto:celadon-bounces at lists.01.org] On Behalf Of Sathish
Sent: Tuesday, July 02, 2019 1:31 PM
To: Tan, Ming <ming.tan at intel.com>
Cc: Gaurav Gupta <gaurav at trainingdata.io>; celadon at lists.01.org
Subject: Re: [01.org Celadon] Unresponsive USB port on NUC7i7BNH - Celadon

Hi,

 BIOS Version is  : BNKBL357.86A.0047.2017.0518.1824

 I used the same port to plugin the USB Storage Disk to Install the Celadon OS and installation is successful.
But once the OS boots up and I connect camera or mouse , to it , It won't work.

Thanks,
Sathish

On Tue, Jul 2, 2019 at 10:49 AM Tan, Ming <ming.tan at intel.com<mailto:ming.tan at intel.com>> wrote:
Sathish:
  What is your BIOS version?
  If you enter the BIOS setup program, does the key board or mouse do work if connect to this port?

  BR/Tan Ming.

From: Sathish [mailto:satish.chevuru at gmail.com<mailto:satish.chevuru at gmail.com>]
Sent: Tuesday, July 2, 2019 1:13 PM
To: Tan, Ming <ming.tan at intel.com<mailto:ming.tan at intel.com>>
Cc: Gaurav Gupta <gaurav at trainingdata.io<mailto:gaurav at trainingdata.io>>; celadon at lists.01.org<mailto:celadon at lists.01.org>
Subject: Re: [01.org<http://01.org> Celadon] Unresponsive USB port on NUC7i7BNH - Celadon

Out of four , three works fine , including back one , I am seeing the issue on front right side port .

Thanks,
Sathish

On Tue, 2 Jul, 2019, 10:39 AM Tan, Ming, <ming.tan at intel.com<mailto:ming.tan at intel.com>> wrote:
Sathish:
  How about the USB ports in the back side?

  BR/Tan Ming.

From: Celadon [mailto:celadon-bounces at lists.01.org<mailto:celadon-bounces at lists.01.org>] On Behalf Of Gaurav Gupta
Sent: Tuesday, July 2, 2019 1:03 PM
To: Sathish <satish.chevuru at gmail.com<mailto:satish.chevuru at gmail.com>>
Cc: celadon at lists.01.org<mailto:celadon at lists.01.org>
Subject: Re: [01.org<http://01.org> Celadon] Unresponsive USB port on NUC7i7BNH - Celadon

Hi All,
Has anyone observed USB ports not functioning on officially supported hardware?
  Intel® NUC Kit NUC7i5DNHE<https://www.intel.com/content/www/us/en/products/boards-kits/nuc/kits/nuc7i5dnhe.html> Intel® NUC Kit NUC6CAYH<https://www.intel.com/content/www/us/en/products/boards-kits/nuc/kits/nuc6cayh.html>

On Mon, Jul 1, 2019 at 9:48 PM Sathish <satish.chevuru at gmail.com<mailto:satish.chevuru at gmail.com>> wrote:
Hi,

 I installed celadon-eng build on NUC7i7BNH. I am using this for a video conferencing application.

PLATFORM_VERSION_CODENAME=REL
PLATFORM_VERSION=9
TARGET_PRODUCT=celadon
TARGET_BUILD_VARIANT=eng
TARGET_BUILD_TYPE=release
TARGET_ARCH=x86_64
TARGET_ARCH_VARIANT=x86_64

The front USB is non responsive for either Mouse, Keyboard, Camera or to Jabra Speaker.

I am seeing this on the latest build , this was fine with omr1 version.

I am seeing the same issue on cel_apl build as well.

[ro.vendor.build.fingerprint]: [cel_apl/cel_apl/cel_apl:9/PPR2.181005.003.A1/sathish06162135:eng/test-keys]

I am wondering , whether any of you have seen this issue during your installs. Do i need to use celadon certified NUC hardware ?

Appreciate your inputs.

Thanks,
Sathish
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